{
  "card_id": "rc-card-ebay-seller-decides",
  "merchant": "ebay",
  "country": "US",
  "question": "Can I return an eBay purchase?",
  "answer": "conditional",
  "depends_on": [
    "seller_name",
    "item_condition",
    "reason"
  ],
  "outcomes": [
    {
      "when": "changed your mind — the seller's own policy decides",
      "conditions": [
        "seller_accepts_returns"
      ],
      "clause": "see the seller's full return policy"
    },
    {
      "days": 30,
      "basis": "delivery",
      "when": "item arrived damaged, faulty, or not as described",
      "conditions": [
        "defective_or_not_as_described"
      ],
      "clause": "30 calendar days after the estimated or actual delivery date"
    },
    {
      "when": "the seller accepts no returns, but the item is not as described",
      "conditions": [
        "defective_or_not_as_described"
      ],
      "clause": "they are entitled to return it for a refund, even if the seller doesn't offer returns"
    }
  ],
  "denials": [],
  "source_url": "https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210",
  "verified_on": "2026-08-20",
  "warning": "Verified on 2026-08-20; policies may change.",
  "check_endpoint": "https://returncheck.m-angelmartinez-fer.workers.dev/v1/check"
}